Ph.D. Carnegie Mellon University.
M.S. Carnegie Mellon University.
M.C.A. University of Delhi.
B.Sc. University of Delhi.
Research interests include:
- Information Technology and Business Innovation
- Software Quality and Business Flexibility
- Business Value of IT Applications
- Information Infrastructure Management & IT Strategy
“In Search of Efficient Flexibility:Effects of Software Component Granularity on Development Effort. Defects and Customization Effort” with R. Subramanyam, N. Ramasubbu Forthcoming in Information Systems Research.
“The Effect of Information Technology Enabled Flexibility on Market Value in Alliances” with Ali Tafti and Sunil Mithas, Forthcoming in Management Science.
“The Calculus of Customer Focus: An Empirical Analysis of Communications Software Product Development,” with Sendil Ethiraj and N. Ramasubbu forthcoming in Strategic Management Journal.
"Role of Organizational Learning and Firm Capabilities in Onshore and Offshore Business Process Outsourcing,” J. Whitaker, S. Mithas and Sanjeev Kumar, forthcoming in Journal of Management Information Systems.
“From Association to Causation Via a Potential Outcomes Approach” with Sunil Mithas, Information Systems Research, June 2009, Vol. 20, Issue 2, pp.295-313.